Customer Relationship Management
Create a single source of customer truth
A well-conceived and executed customer relationship management (CRM) strategy directly impacts your sales strategy and bottom-line results. An inaccurate or underused CRM puts your sales, marketing and service teams at risk for making costly, uninformed or misinformed decisions.
We can help you plug the costly holes in your CRM
We understand the critical role of your CRM
Fluent’s business-first approach goes far beyond just building and implementing CRM software. We help you design a CRM platform that fuses your business strategy, operational processes and supporting technologies to enable and replicate superior performance.
Our consultants can help you design a CRM solution that aligns with any goal, budget, or desired process improvement.
How it Works
We move the new system to production servers and release for use.
Our work in action
Learn how a Kansas City insurance carrier reduced their RFP response process and significantly reduced critical data errors.
|30%||reduction in RFP response process|
The company reduced it’s RFP response process, simplified data input and improved content accuracy, departmental responsiveness and process transparency in the process.
Frequently Asked Questions
Can you help us to embed data analytics in our CRM?
Do you build custom CRM systems?
What CRM packages do you have experience working with?
“As a result of this new insight, our sales force has experienced over a 100% increase in new qualified leads, which has produced significant incremental revenue.”
– vice president of sales, national manufacturer and distributor
Is your CRM costing you deals?
Let’s talk about your current IT challenges, and see how we can help.